Payments, calls and messages land in one system without manual work
Services / Payments, telephony & messenger integrations
ServicePayments, telephony & messenger integrations
Integrations that carry money and conversations: payments and acquiring, telephony, messengers and 1C connected to the site and CRM, with an exchange log, retries and alerts instead of manual exports.
When it matters
- A payment goes through and the CRM never hears about it.
- Calls and messenger threads live in separate services instead of the customer card.
- Stock and prices from 1C reach the site through manual exports.
- An integration “works” until it silently fails at night.
What you get
- Inventory of systems, events and data that must flow between them
- Data contract: direction, matching rules and failure behaviour
- Payment and acquiring integration, including refunds and reconciliation
- Telephony and messengers connected to CRM with full conversation history
- Two-way 1C and ERP exchange for products, stock, orders and statuses
- Exchange log, retries, idempotency and alerts
What changes after the project
A failed exchange is visible immediately, not through a customer complaint
A documented contract the in-house team can extend
Already running in production
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Questions about this service
Which payment providers can you connect?
Any provider with an API: bank acquiring, payment aggregators, instalments and subscriptions. If a service has no usable API, we say so before the project starts.
Can you connect telephony to CRM and keep call recordings?
Yes. Inbound and missed calls, recordings and the conversation history appear on the customer card, so managers see the whole communication in one place.
What happens if an integration fails at night?
Every exchange is logged, failed messages are retried automatically and a repeated failure raises an alert. Response times and ownership are agreed in the SLA.
Custom web applications & B2B portals
Client cabinets, portals, internal services and mobile products built around the way your business actually operates.
CRM & sales automation
A CRM loop that sales teams really use: process audit, implementation, integrations and a clear next step instead of tool chaos.
Bitrix24 implementation (Cloud & Box)
Bitrix24 setup end to end: CRM, automation, integrations and a working portal tuned to your process.
Discuss your case
Describe the process that needs a system — we will reply with the scope, the risks and a realistic first step.