Payment collection grew to 99% thanks to automated invoicing and a transparent cabinet
Case studies / Commercial real estate operations
PropTech · Platform for tenants & facility teamsCommercial real estate operations
A commercial real estate operator managed tenant requests by phone and email: invoices were issued manually, payment collection was uneven, and maintenance requests could wait up to 24 hours.
99%
Collection rate
Automated invoicing and billing
5 min
Response time
Previously up to 24 hours
24/7
Tenant self-service
No waiting for a manager
Scope of work in this project
- Built a tenant cabinet that covers the key scenarios without waiting for a manager
- Automated billing and financial scenarios to reduce manual work and speed up payments
- Made maintenance request handling faster and transparent for both sides
- Added service features that simplified daily work with units and buildings
What changed for the business
Request response time dropped to 5 minutes instead of waits of up to 24 hours
Property management became far more transparent for tenants and the operator
Custom web applications & B2B portals
Client cabinets, portals, internal services and mobile products built around the way your business actually operates.
UX/UI design & design systems
Interfaces for complex systems: scenarios for real roles, design systems and handoff that development can follow.
DevOps & server administration
Server operations, safe releases, backups and monitoring so that infrastructure stops being a single point of failure.
A similar process in your company?
We can walk through this project in detail: what the system replaced, how it was built and what it takes to launch something comparable.