Zero lost clients after tasks and reminders were introduced
Case studies / Taxocard.by
Transport services · Bitrix24 CloudTaxocard.by
Sales lived in Excel next to the CRM: deals were controlled manually, calls and messengers were not recorded, and marketing could not tell which channel brought revenue. Documents were prepared by hand.
0
Lost clients
Tasks and reminders
+27%
Conversion
In six months
15–20%
Lower cost per lead
After source analytics
Scope of work in this project
- Built the pipeline and data structure so managers do not lose clients between spreadsheets and calls
- Connected communication channels so the whole history is stored in one place
- Automated reminders and documents to cut manual operations
- Added source analytics and triggered communication for conversion and repeat sales
What changed for the business
Conversion grew by about 27% in six months
Repeat sales grew by 10% with triggered SMS; cost per lead dropped by 15–20% after source analytics
CRM & sales automation
A CRM loop that sales teams really use: process audit, implementation, integrations and a clear next step instead of tool chaos.
Bitrix24 implementation (Cloud & Box)
Bitrix24 setup end to end: CRM, automation, integrations and a working portal tuned to your process.
Digital marketing & SEO
Targeted traffic, analytics and lead generation tied to actual sales instead of vanity clicks.
A similar process in your company?
We can walk through this project in detail: what the system replaced, how it was built and what it takes to launch something comparable.