Case studies / VK-Trans

International logistics · Bitrix24 Box

VK-Trans

An international logistics company with several departments and regional offices needed one workspace: information was lost between employees and regions, and management had no live view of deals and workload.

40+

Employees

In one digital space

100+

Custom fields

Logistics and settlement specifics

20+

Robots

Automatic deal follow-up

What we did

Scope of work in this project

  • Put order into department workflows and access rights so information is not lost between people and regions
  • Configured the CRM around real company scenarios and separated client and contractor flows
  • Made the path of tasks and deals transparent for management and executors
  • Automated routine actions to reduce manual noise and delays
Result

What changed for the business

Management gets fast analytics on deals and statuses

Automatic task creation removes gaps in deal follow-up and speeds up reaction

Departments and regions work in one space, including mobile scenarios

Services involved
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